Each year, innovation brings new trends and technologies to the field of facilities management. This year is no different. From software to cloud-based solutions and more, the year 2016 promises facility managers all the tools and strategies needed to increase efficiencies, productivity, and reduce costs. In this article, we look at 6 of the most highly anticipated facilities management trends taking hold this year. For a full list of the top 10 predictions, visit the original article on SWG.com.
- Rise of the machines (M2M)
When it comes to increasing efficiencies, few things offer more value than machine to machine (M2M) technology. In 2016, expect to see even more examples of M2M tech to improve operations and workflow. Examples include temperature sensors for HVAC systems, remote security systems, and more.
- Inter-department efficiency tech (FM software)
Machine to machine technology is not the only application breeding efficiency, however. This year, facility managers are expected to increasingly embrace FM software to make cross-department data integration and analysis more fluid. Collaboration, improved data quality, and better productivity are all positives to be expected.
- Mobile & Apps will improve accessibility
WiFi, smartphones, tablets, and other mobile computing devices are more widespread than ever before. So too are mobile applications (Apps), meaning facility managers can now access important software and data while on-the-go.
- Smarter customer service
This trend is sure to satisfy both managers and customers. In 2016, facility managers are expected to embrace decentralized “help desks” that more effectively provide customer service. Systems will help customers with “everyday” issues through a precise level of automated responses, freeing customer service agents to operate in smaller groups designed to help a smaller number of customers with more complex issues.
- BIM/ FM software integration
Business Information Modeling (BIM) is one of the most talked about and highly anticipated trends of the year. When integrated during the planning phase of a project, BIM can reduce costs and improve efficiencies across the entire life cycle of the project.
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